Help Desk Services
Our help desk is staffed with live, local, Senior Network Consultants to directly serve a client's Level 1 support issues or more extensive issues. Our help desk can also be used to open a support tickets assigned to your primary consultant, who can address the issue or schedule it for their next visit.
This is also true of our support voicemail system and our service form on the web.
We ensure that a full understanding of our customers needs are taken care of by having an assinged point of contact where possible to ensure consistancy of service.